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FINDIQ offers the first approach to intelligently utilising the mechanical engineering industry’s outgoing knowledge. For the first time, a new type of AI integrates knowledge management and an assistance system in one service software. It only takes 20 hours to digitise the knowledge of a machine and just 6 clicks to retrieve this knowledge for the right service solution. The speed and self-learning in the application will please not only large industrial companies but also medium-sized machine manufacturers in particular.